SHIPPING & RETURNS
There are NO REFUNDS on any orders.
DME CreARTions prides itself on customer service. While we DO NOT
provide refunds, we DO
offer store credits and exchanges on in-stock merchandise on approved request only. If for any reason you are not satisfied with your order, please e-mail our Customer Service Team at firstname.lastname@example.org
within 48 hours of receiving your package. You will be contacted by one of our customer service team members within 24 hours to acknowledge receipt of your request.
Please DO NOT return orders without contacting DME CreARTions Customer Service Team. We DO NOT accept return orders without prior approval, and we DO NOT provide refunds. Store credits are issued on an individual case basis and must be approved by management.
We accept all major credit cards, PayPal and Apple Pay. Cash will only be accepted during vending events
DME CreARTions WILL NOT recreate licensed cartoon character merchandise. All approved custom orders will require a minimum of a 2-week turnaround time and be governed by the terms and conditions of each individual custom contract.
In stock items ship within 2-3 business days.
MADE TO ORDER
Please allow 7-10 business days for production, and 2-3 business days for shipping on all made to order items.
All packages are shipped USPS Priority Mail and are insured up to $50. We ARE NOT responsible for any lost packages or delays from packages in transit. We DO NOT replace lost and or stolen packages. Please file a claim with your local carrier with the tracking number provided for any lost or stolen packages.
Tracking numbers will be emailed within 24 hours of shipping.